Shipping policy
Shipping & Return Policy
Store Name: smartkick.store
At smartkick.store, we aim to provide a smooth and reliable shopping experience. Please read our shipping and return policy carefully.
Shipping Policy
- Orders are processed within 1–3 business days after confirmation.
- Delivery typically takes up to 7 business days, depending on your location.
- Once your order is shipped, you may receive tracking details (if available).
- Delays may occur due to unforeseen circumstances such as weather, holidays, or courier issues.
Return Policy (5 Days)
- We offer a 5-day return policy from the date of delivery.
- To be eligible for a return:
- The item must be unused and in its original condition.
- The product must be returned in its original packaging.
- Returns requested after 5 days of delivery will not be accepted.
Non-Returnable Items
- Items that are used, damaged by the customer, or not in original condition are not eligible for return.
Refund Process
- Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be processed within a few business days via the original payment method.
Support & Contact
If you have any questions or need assistance, feel free to contact us:
📧 Email: smartkickstore@gmail.com